Then this could be your next job!
This very successful and fast-growing technology company in Amsterdam has disrupted the world of project and workflow management! Their software, a cloud collaborative platform, enables global teams to work truly agile and share all sort of files instead solely using text-oriented services. Can you imagine an endless working space where thousands of users are busy sticking post-its, drawing lines from one board to a video file and creating limitless Journey Maps?
One platform that provides and connects it all! Flawless integrations with JIRA, Slack and many more have resulted in proven successes with companies such as Twitter, Skyscanner and Ebay. Based on a solid operating system, they are currently focusing on expanding their services and integrations.
They are active in more than 45 countries and requests for their platform are being received by hunderds on a daily basis. The Netherlands is their next country to set up an office and to complete the first step of this mission, they are looking for a Customer Success Manager Saas!
As a Customer Success Manager SaaS, you will enable clients to realize their global collaboration objectives by fully utilizing the capacity of this platform. You will first get acquainted with all stakeholders as every person has a different learning curve and establish deep understanding of their objectives and projects. In short, you are the missing link between these persons and their future achievements!
You will get to know the various integrations and guide or educate your clients through the implementations. The choice for using specific integrations will be based on your comprehension of their business and niche market. But, isn’t that what differentiating you from other Customer Success Managers?
In your role you will be pioneering in the Dutch market. Your direct Dutch colleagues are experienced in this field and can help you to overcome the first hurdles. Nevertheless, they are open for suggestions and everything that you can bring to optimize internal as external processes.