Interested? Then this could be your new job!
Consider this SaaS Tech company as the New Kid on The Block of End-2-End SaaS solution within the travel industry. After a very successful start a bit more than 5 years ago, this company has expanded its sales to 70 countries around the world! They have 7K+ unique customers and that includes brands like Disney, Emirates and We Chat.
Their aggressive expansion growth was made possible partly by a funding of more than 250 million US dollars. The other reason is the convenient user experience of their platform for end-users and the accessibility of a variety of accommodations, entertainment and local restaurants in different cities over the world.
Their vision is to provide travellers worldwide the ultimate travel experience by accommodating all forms of entertainment! Now they are setting up a new European headquarters in Amsterdam and they are looking for a Customer Success Manager E-Commerce SaaS.
As a Customer Success Manager, you will work closely with the Head of Partnerships, Head of Customer Success and the development team. You will be responsible for the onboarding of clients and support them with engagement of the platform. Understanding different APIs, its integration with the platform and digital sales goals will be also part of the job.
Your past experience as Enterprise Customer Success Manager will ensure that your clients will receive a clear roadmap for the coming year and the necessary objectives for the development team. Your keen insights will help you decide when to focus on strategic accounts and when on the Tier2 accounts. The feedback that you receive will support the development team to drive innovation at the platform. Which will increase the overall revenue for the company!
Advanced career progression is possible, but it depends on your ambition. Frankly speaking, based on the speed of the company’s growth everything could be possible. Would this be an adventure that excites you?